Services
Comfort For Years To Come
Our Services
By coming to Buy The Fire for all your service needs, from installations to regularly scheduled maintenance or major repairs, you can expect continued optimal performance like a showroom-fresh fireplace — for the entirety of the life of your appliance.
We want your hearth products to keep you and your family warm for years to come, and to guarantee that they do, we'll provide for all of your service needs to keep your hearth looking great and operating flawlessly. Our extensively-trained staff offers a wealth of knowledge and will work to provide you with answers to all of your questions, no matter how great or small.
Maintenance & Repairs
Regular maintenance check-ups are critical for ensuring that your product is operating at its best while also assuring the safety of you and your home.
Request MaintenanceInstallation
Looking to add a new fireplace or stove to your home? Upgrading your existing hearth to perfect your space? Our professional installers will help you transform your house into the cozy, stylish home of your dreams. They will be with you every step of the way to walk you through our installation process:
1
Visit our showroom in Oxford, ME and meet with our elite Hearth Experts™.
Browse our extensive collection of hearth products, feel the heat, and see how each of our incredible fireplaces, stoves, and inserts could fit into your life.
2
Get a free in-home estimate from one of our Hearth Experts™.
We'll visit when it's convenient for you to inspect the space and review all aspects of the project, discussing your wants and needs and beginning the process of making your vision a reality.
3
Coordinate the time and date for the installation of your unit.
Our capable installers and technicians will handle inspections, masonry, electrical work, and more. This may take several days to complete depending on the project, but we'll keep you updated and informed so you can relax.
4
Learn the ins and outs of your new product with a final inspection from our Hearth Experts™.
We'll walk you through how it works and address your questions and concerns to ensure the project exceeds your expectations.
Service
1. Chimney liner replacements
2. Flexible or Rigid
3. Stainless steel liner pre-insulated Limited lifetime warranty
4. Clay chimney tile break out
Chimney Inspections
Verbal or written report
Level 1 Inspection:
Level 1 Chimney Inspection is the very minimum requirement for any appliance or venting system, and is the most common inspection. It is an inspection of all the readily available portions of the interior and exterior of your chimney or venting system. A certified technician will ensure basic soundness of the structure and flue, along with basic appliance connections. The technician also will ensure the chimney is free of obstruction and combustible deposits. If not, a chimney sweep will be in order to ensure continued safe usage.
Level 2 Inspection:
Is a bit more complex and is required when:
- Buying or selling a home or business with a fireplace
- The chimney survived weather damage or a fire
- You want to use the chimney for extended periods
A Level 2 Chimney Inspection conducted by a Certified Chimney Sweep is a little more detailed than a Level 1. A visual inspection of the inside parts of the fireplace and chimney is required. The Chimney Safety Institute of America, of which we are longtime members, and the NFPA work hand-in-hand on fire safety, so if your Home Owners Association or real estate buyer is asking for a NFPA Level II Venting Inspection or NFPA 211, you can be sure a Certified Chimney Sweep knows how to perform this inspection.
The NFPA Level 2 Venting Inspection includes the design, installation, maintenance, and inspection of chimneys, fireplaces, and venting systems in all residential, commercial or industrial buildings.
Level 3 Inspection:
A Level 3 Chimney Inspection is usually required when the construction of the chimney is necessary for the continued or renewed use of the chimney due to potentially unseen defects. The Level 3 inspection could include opening or removing an interior wall to access hidden parts of the chimney. This level of inspection normally occurs when a more serious problem has been identified and a method of repair needs to be determined.
A Certified Chimney Sweep should be able to identify all three Levels of Inspection with ease. We can offer a clear explanation for the type you may need, it’s time to pick up the phone and call the hearth and chimney experts at Buy the Fire.
Chimney Sweeps
Appliance Repairs
Yearly Maintenance
Gas Repairs
Wood Repairs
Yearly Maintenance
Ask The Experts
Our fireplaces provide more than heat. It's the warmth that unites. The timeless designs and furniture-quality finish sets the the scene for intimate memories. Contact us to receive a free consultation.
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